Capabilities

Defense Manufacturing & Supply's Enterprise Resource Management {ERM} capability is backed by a team of service professionals experienced with telecommunications asset management. Our Professional Services team has direct experience with implementing asset management software for telecommunications resources {e.g. MetaSolv, Remedy, CenoTrack} and knowledge of industry alternatives {SunFlower, Provance Technologies, etc.} as they relate to telecommunications/IT services. This includes the following:

Network Resource Management

Identifying & tracking IT resources {logical entities & physical assets}

Central Office Asset Management

Identify, track and prioritize mission-critical assets

Telecom Resource Management

Documentation and tracking of enterprise backbone infrastructure

Tracking of connecting equipment

Moves, additions and changes

LAN/WAN Engineering

Network Design, Engineering and Implementation

Local Area Network {LAN} & Wide Area Network {WAN} Integration

Internet and Intranet System Configuration

Broadband Services {T1, DS-1, DS-3, OC3, OC12}

Wireless LAN Integration

Network Management and Maintenance

Hardware & Software Installations: Servers, Hubs, Switches, Routers & Workstations

Communications Equipment Installation

Computer Maintenance & Support {Help-Desk}

HEALTHCARE IT SUPPORT

IT Support for Medical Technology

Terminal Server Networks Maintenance,Upgrade & Migration

LAN/WAN Solutions

Wireless Network Integration

End User Support

lOperations Support Services

Medical Transcription Services

Medical Coding Services

Defense Manufacturing & Supply, LLC offers solutions designed to preserve the integrity of enterprise telecommunications. Our technical approach to developing a solution is based upon an understanding that enterprise business requirements are the driving force that defines what technology will be employed. An enterprise should not have to wrap its business requirements around any specific commercial off-the-shelf product {COTS}. We are structured to fully support our clients in the following areas:

Network Infrastructure

Cable Management

Line/Circuit Testing

Line/Circuit Move/add/changes

Cable Installation (voice/data/video)

Cable/Line Maintenance

Asset Management

Network Resource Management

Central Office Asset Management

Telecom Resource Management

Network Solutions

LAN/WAN Engineering

Healthcare IT Support

IP Camera Networks

Consulting Services

Telecommunications Solutions

CCTV Camera Surveillance

Telephone System Installation & Management

Voice Mail/Unified Messaging Solutions

VOIP Solutions

CTI Applications

IVR{Interactive Voice Response}Applications

Carrier Service Coordination

Carrier Service Technical Support

Provisioning Support

Service Delivery Support

Training Support

Telecommunications Training

Computer Education Training